BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). . Activation will take place automatically and households are automatically. (13 pages) Switch BT Home Hub Quick Start Manual. NeilCode it gives is UI-113. On the plusnet hub it wouldn't show. Scroll down to BT Web Protect and click Setup BT Web Protect. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. Here are some answers to help you. Please would someone post the fix in words as an answer to this. Then click on Configure. When i log ontoFolks, Just joined BT and am disappointed by the Parental Controls. 1. Press then go to (Settings) at the top right ofHi all. Since moving house my BT parental controls are not working. Then click ‘Setup BT Parental Controls’. . All you need to know about your BT Business Smart Hub. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. BT Parental Controls allow you to restrict certain types of websites on. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. 3. You can change it at any time. The Deco X60 roughly doubles the speed of the regular BT Whole Home Wi-Fi in medium-range tests but lags behind our current favourite 802. 2 Contents Set-up summary Set-up summary 2-3. Reply. The default PIN is 1234. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. A site is being blocked incorrectly by BT Parental Controls. Configure your PiHole installation to do the DHCP instead and tell it where your home hub (gateway) is so it can route traffic out to the internet. Turning off BT Parental Controls temporarily Should you wish to turn off your BT Parental Controls at any time there's a simple way to do this whilst keeping your settings, should you wish to reactivate Parental Controls. - talk to your family with two-way audio. 0:37. If I switch parental controls off, then I cannot access gaming sites or social media pages. My son uses Xbox live and I have set parental control to the highest level and blocked every type of access from 10pm. Three. If you’ve not changed it previously, it. indd 1 06/06/2017 08:54. Spent over an hour on the phone with helpful BT chap in Swansea, did 'shipping condition' reset to TV and reset hub (pinhole at the back), but no luck. Solved: Urgent please Help - How to set up parental contro. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. BT Home Hub 3, Hub 4 and Hub 5. Do I need to g. Or so the hype and reviews intimated. Trouble is, I can't see. I was looking at getting one of the Netgear nighthawk routers to replace the BT router as they include Circle Disney content filtering but I think it just uses OpenDNS anyway so if I can get away with just altering the DNS servers in the BT router to OpenDNS servers which will give me basic parental controls then thats going. My trying to setup parental controls to limit my kids computer & phone usage. However, a wide range of factors, such as distance from the router, thick walls. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. Fair enough except that it never does!Hi, is there a way to control Internet access per device for different days of the week and different times. I have a brand new Smart Hub2 received this month after moving house. Parental controls leave search sites such as Google and Bing accessible. BT. 99 connection charge may apply. 99 a month. Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety. Getting your T8 set up at first use. Compatible line required otherwise £49. I have a brand new Smart Hub2 received this month after moving house. Then we’ll switch off the Mini Hub. BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. 11078-BT - I'm assuming this is the latest since I got the SH2 2 weeks agoI have enabled parentel controls and blocked Media Streaming from the options etc, You Tube site and some others won't work when i have done this, but he seem's to still be able to access other sites to watch movies on!!! Please Help? Is there anything I can do to delete his computer via WIFI fr. A couple of days ago I was suddenly unable to access LinkedIn from any wifi enabled device from home, and from any browser. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. BT Parental Controls. You may want to keep your Mini Hub plugged in to make. BT. I have tried changing the RJ45. BT Home Hub Parental Controls causing Script Errors. Re: BT Hub Blocking Access to a Website. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. Download Link - Direct Download, Instant Download. Get started today Set up your card in minutes. My PC is conntected with Ethernet. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. Search Active discussions Logging into a My BT account with a BT ID. If you haven't got one, sign up here >. Parental controls wont turn off. A gamer's hub. Select the times. Controls & Settings guide. Come on BT this is hardly responsible family friendly behaviour in the mi. For new box owners on BT Broadband usi. BT could provide firmware update to Smart Hub which could allow management of applications, browsers etc at per client (each device connected to hub) level for Parental Control type situations. You will then see a page telling you that BT are activating your Parental Controls. any ideas why or do I just need to change it to go off at 9. I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. Help foster a healthy balance for your children and their devices, while. Logged back in and it's still deleted. I like the TP-Link’s simple approach to parental controls. Hi I have a problem, and it seems to be repeated, Our BT Parental Controls are showing as UNAVAILABLE and cannot be switched on or off as there is no tab or other means of accessing the Parental controls page ? We are also getting a message in MYBT that parental controls are being activated and to w. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. Before running your T8 Mini for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network. BT Home Hub Parental Controls causing Script Errors. Installing and Using OpenWrt. Tap Activate Parental Controls. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. When the light on the front turns green, your hub is on. Installing and Using OpenWrt. I have setup the parental control using the firewall rule, with time restrictions. The process is simple and when the internet is accessed for the first time the account holder needs to decide if they wish to filter their internet at a. My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more. To start using parental controls within your Smart Hub (2023) for your family devices: Download the EE app for Android and Apple devices. Upgrade your router with a BT Fibre deal. Children's experiences online are unique and constantly changing. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. They offer the broadest level of security and control since these settings will apply to all devices connected to your home wifi. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. With BT access controls you can manage how your device accesses the internet during certain times of the day. If you’ve not changed it previously, it. 1. Just follow these steps: Log in to My BT with your BT ID. Once it’s charged, you’re ready to go. Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Compatible line required otherwise £49. Only 5% of new BT customers signed up, 8% opted in for Sky and 4% for Virgin Media. Use your parental control PIN to control access to programmes with an age rating. (7 pages) Switch BT smart hub User Manual. We regularly release software upgrades for our Hubs. Also don’t know which part of the restrictions, I just deactivated it completely. With a few taps you can see how much you’re using on your BT landline, broadband, TV and mobile, check your current broadband status and pay your bills quickly and easily. indd 1 05/06/2017 14:43Parental controls required on BT TV even though they're set to off Go to solution Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. I am trying to override a blocked site but BT. I knew the BT Home Wi-Fi was better value, the Google Wifi easier to use and the Linksys Velop faster – but it was TP-Link that offered the most for families. This will open the Hub Manager. The default PIN is 1234. Scroll down to the ‘My Extras’ section and click Personalise your settings in the ‘Parental Controls’ panel. Smart Hub 2 - switch on Wi- Fi Controls. Click the Settings tab, at which point you’ll be asked to enter your admin password. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. You have had too many unsuccessful attempts to login. icek June 15, 2020, 11:13am 1. Business hub - need to install parental controls as kids on internet for schoolwork. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. The parental controls offered by BT are inad. If you are not able to. Follow these simple steps to permanently remove BT Parental Controls. Disable it, and you are no longer presented with the Smart Setup screen on your devices, but more importantly do not have your speeds constrained by the parental controls. Go to the WiFi Controls dashboard. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. Here’s how we can help. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. 07:00 - 07:30, 3:30 - 4:30, 7:30 - 8:30) I have moved to Sky and was surprised that. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2 £159. Setup may take up to 2 hours. 1. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. Linksys Atlas Pro 6 Velop Dual Band Whole Home Mesh WiFi 6 System (AX5400) - WiFi Router, Extender, Booster with up to 8100 sq ft / 750 sqm Coverage, 4x Faster Speed for 90+ Devices - 3 Pack. That was around a week ago, and it still. Parental controls. I'll send you a private message so you can get in touch. From the app, click More then select Your wi-fi network. Compatible line required otherwise £49. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. So, it can be hard to keep up. BT Parental Controls assess each site that is accessed on your home connection. There’s a lot of ways round it but I don’t think the BT router can really achieve these. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. Find the best signal location in your house - this is often near a window. Thus, I did so and resultantly, I then enabled my parental controls to manage the settings, it said to wait as in the next 24 hours it would enable. Mumsnet Logo. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. Then we’ll switch off the Mini Hub. Home Broadband. . 99 connection charge may apply. Go to the WiFi Controls dashboard. It's really easy to set up BT Web Protect. Includes a BT Home Hub (unless BT has already provided you with one). Includes a BT Home Hub (unless BT has already provided you with one). BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. BT Home Hub 4 3732 Hub 4-B ADSL Guide BB 5 [2]. Sites are categorised according to the primary purpose of the site, not each of the individual pages. Switch BT Home Hub Quick Start Manual. For new Fibre Essential customers that sign up for 24 months. My phone and my iPad (when not on wifi ) are fine. BT Virus Protect works on compatible PC/MACs. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. 00. BT Parental Controls help keep your children safe online. It has two WAN ports – one is an RJ11 port for the built-in ADSL. Some more links on the ISP’s blocking content (Virgin & BT Customers): Setting up the Home Hub 5 is easy. . After that, click onManage services. Thanks for that Ryan. Plug the power cable into the back of your hub. These filters will. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Compatible line required otherwise £49. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. It's free for all BT Broadband customers. Key points. 1. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. It’s designed for the majority of users who just want simplicity; for power users, it’s not the right solution. You may want to keep your Mini Hub plugged in to make. Payment by Direct Debit. . Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab“@TherionWare Hi - If you open a browser and enter 192. 3. Before running your T8 Mini for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network. 0 Ratings. I'm sorry you haven't been able to set up the Parental Controls. YouView from BT; BT Sport on. If you run into difficulties or have a question about BT’s products and services, join our community and. The surprise being I've never installed these, configured these or done anything with them at all. They are easily over come and are device specific. How to use Quick Support. My new BT home hub 5 also arrived yesterday and parental controls don't work with that either. Thanks will do. This Mini Hub’s yours to keep Keep it somewhere safe. Network IP on Macbook now shown as 192. 2. The issue I'm having is tha. It takes into account the first part of the site address, such as; "and not the information after this. When Parental Controls are enabled on the latest BT hub it stops the Amazon Firestick from accessing any live TV or catch-up TV, including BT iPlayer and ITVX. 1. We’ll be ready to activate it. BT Home Hub 4 3732 Hub 4-A ADSL Guide BB 5 [2]. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. I've been struggling for over a year with virgin - wildly fluctuating speeds, poor connections and drop outs across our connected devices, almost daily resets. Find ‘Manage your extras’ towards the bottom of the page. If you have FTTC, then you will need a VDSL modem/router. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. BT Home Hub Parental Controls causing Script Errors. Up close, we saw similar file-transfer speeds to the TalkTalk Super Router, with 802. It takes into account the first part of the site address, such as; "and not the information after this. What is admin password for Hub Manager? The admin password is on the Hub settings card on the back of the Hub. Compatible line required otherwise £49. About your PINs There are two PINs: one for parental controls and one for payments. The BT Home Hub is one of the most popular and up-to-date devices available on the market. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. Re: Parental Controls. 99. Cancel anytime. Help setting up with EE Guides. Select the child's account to their profile. Hi BT Community. Otherwise it’s a quick four-stage setup which you carry out in your browser which allows you to set up things like parental controls. Page 5 On Demand and or Music Videos, press the green button choose Search from the main menu. By using Broadband Backup, your BT Mobile parental controls will apply. However, since BT Parental Controls are designed to block or allow whole websites, you may find that adult-focused streaming services are blocked, while some services such as Netflix may be allowed since they offer age-appropriate content for children to watch as well. Non worked and the advisor raised a report promising a solution within 72 hours. Search Active discussionsLogging into a My BT account with a BT ID. You will be activated with the 'light' filter setting. You can change it at any time. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. 85. Find out how to fix any problems you might be having with BT Parental. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. BT Home Hub 5: Upgrades and performance. Works when using your BT ID on UK BT Wi-fi hotspots. on 13-06-2020 17h49 673 Views Message 2 of 2 Re: PARENTAL ACCESS CONTROLS REMOVED FROM NEW HOME HUB 2 Hi @couzea, welcome to the. Banda. Payment by Direct Debit. Includes a BT Home Hub (unless BT has already provided you with one). Clicking on "Manage BT Parental Controls". Use your parental control PIN to control access to programmes with an age rating. Parental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls. Payment by Direct Debit. . More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Broadband. The only option is the BT Parental controls, but they only work if devices are using BTs DNS servers. There are many reasons for providing these fine tuning of local network traffic - not just for Parental Control. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. Email; Billing. There doesn't seem to be any way to set parental controls at all. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be excluded from that Pause. Other notable elements are the Hub 4’s integrated parental controls, which allow you to cut off any device from your network at set times (such as children’s. The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. Unfortunately there is no way of setting it up those controls on a Business Hub. TalkTalk rolled out a parental-control system two years before the government required it and has had much better take-up of its offering, with 36% of customers signing up for it. Use your parental control PIN to control access to programmes with an age rating. I have setup the parental control using the firewall rule, with time restrictions. Once you save the change it can take up to half an hour for BT connect to your. Parental Controls set-up tutorial for BT Internet Connections. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. About your PINs There are two PINs: one for parental controls and one for payments. Set up the Raspberry Pi with a free Linux operating system. The BT infrastructure will not allow OpenDNS to be used even after I've set MyBT to have no restrictions. 99 connection charge may apply. Monitoring gives you a much clearer picture of what your child has been viewing online. Pack your Mini Hub with all cables and instructions into the original box. com, reset hub, phoned bt customer services, but nothing works. Installing PiHole on that OS. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. How to turn off BT Home Hub Smart Setup. 99 connection charge may apply. READ: BT Home Hub 5 hands-on. Teenage son is still able to access sites blocked. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. How to open the Hub Manager. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. BT Parental Controls. . BT Home Hub 4 3732 Hub 4-A ADSL Guide BB 5 [2]. My family is growing up and I'm becoming more concerned about what content is available to the kids as they get older. Payment by Direct Debit. Short of locking away the hub and socket. The tool is quick and easy to set up and simple to manage. Type 192. For example, you can control your children's internet use when you're not about. BT Parental Controls only covers devices connected to the internet via the BT Home Hub or a BT Wi-fi hotspot. Parents should be aware that devices using a data connection such as 3G or 4G won't be protected. Pay nothing until Spring 2024. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. You also have. Receive personalised resources and advice for your family that keep you up-to-date as your children grow. . Welcome BT Smart Hub user guide 3732 BT Smart Hub-A User Guide-SI v6 [2]. BT not taking their responsibilities seriously when it comes to parental controls. You'll then receive a confirmation screen and your service will be working within two hours. with this Mini Hub. You can use any router you like as long it is the appropriate type for the service you have. Broadband. Access control has now bee removed in the latest firmware update for Home Hub 2 so now reliant on BT app access controls which are barely worth switching on for all the good they do. Re: Smart Hub 2 - control wifi access open to abuse. Re: Parental Controls. If the MAC address is changed, then there would be no connection. BT Virus Protect works on compatible PC/MACs. Payment by Direct Debit. BT parental controls. I like the TP-Link’s simple approach to parental controls. BT Parental Controls. You can change it at any time. But don't worry, the £1 will be added to your next bill as a credit. For some reason it doesn't seem to go off until 10. Its probably being blocked by parental controls or BT Web Protect. Hi @johnsoka welcome to the forum and thanks for posting. With the power to block unsuitable sites from every device that connects to your BT Home Hub, you can have peace of mind when online. In fact the site I was attempting to visit was fine earlier today. Hi @Mummy_T and welcome to the community. . So if anyone has a more elegant solution then please let me know. The Parental Controls are slightly different in that you need to click. Turn on Restrictions. TP-Link Deco M5 review: What you need to know. Back into the Hub 5 advanced settings, and in the Home Network section there is an option for Smart Setup of new devices which is enabled by default. YouView from BT; TNT Sports on TV, Online. A site is being blocked incorrectly by BT Parental Controls. Reply. parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. Scroll to the 'BT Parental Controls' section and click the Manage BT Parental Controls link. 168. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. .